Privacy Policy

How Capstra Labs LLC collects, uses, and protects your information.

1. Introduction

Capstra Labs LLC ("Capstra Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our corporate website at capstralabs.com (the "Site").

This policy applies only to the Capstra Labs corporate website. Each of our portfolio companies — Blazen AI, LedgerScanner, and NetTrace AI — maintains its own privacy policy governing data practices specific to those products and services.

2. Information We Collect

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address (anonymized where possible)
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on pages
  • Date and time of access

Cookies and Tracking Technologies

We use essential cookies to ensure the proper functioning of our Site. We may also use analytics cookies to understand how visitors interact with our Site. See Section 7 (Cookie Policy) below for details.

Information You Provide

If you contact us via email, we collect the information you voluntarily provide, such as your name, email address, and the content of your communication.

3. How We Use Your Information

We use the information we collect to:

  • Operate and maintain our Site
  • Analyze usage patterns to improve our Site
  • Respond to your inquiries and communications
  • Comply with legal obligations
  • Protect against unauthorized access or illegal activity

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service providers: Third-party vendors who assist with website hosting, analytics, and operational services, bound by contractual obligations to protect your data
  • Legal compliance: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of rights: To protect the rights, safety, or property of Capstra Labs, our users, or the public

5. Data Retention

We retain automatically collected data for no longer than 26 months. Communication records (emails) are retained for as long as necessary to address your inquiry and for reasonable periods thereafter for legal and operational purposes. You may request deletion at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights — California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions
  • Right to Correct: You may request correction of inaccurate personal information
  • Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@capstralabs.com. We will respond to verifiable requests within 45 days.

Do Not Sell My Personal Information

Capstra Labs LLC does not sell personal information as defined under the CCPA. We do not exchange personal information for monetary or other valuable consideration.

8. International Visitors (GDPR)

If you are visiting from the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws:

  • Our legal basis for processing is legitimate interest (operating and improving our Site) and, where applicable, your consent
  • You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data
  • You may withdraw consent at any time
  • You have the right to lodge a complaint with your local supervisory authority

Contact support@capstralabs.com to exercise any of these rights.

9. Cookie Policy

Types of Cookies We Use

  • Essential cookies: Required for basic site functionality (e.g., session management). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our Site (e.g., pages visited, traffic sources). These are optional and can be disabled.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling essential cookies may affect site functionality.

Do Not Track

Our Site respects "Do Not Track" browser signals. When we detect a DNT signal, we disable non-essential analytics tracking.

10. Third-Party Services

Our Site may use the following categories of third-party services:

  • Hosting: Web hosting infrastructure providers
  • Analytics: Website usage analytics (anonymized data collection)
  • Content delivery: Font and asset delivery networks

Each third-party service is governed by its own privacy policy. We select providers who maintain appropriate data protection standards.

11. Children's Privacy

Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

12. Links to Other Sites

Our Site contains links to our portfolio company websites and other external sites. This Privacy Policy applies only to capstralabs.com. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date below. Your continued use of the Site after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

Last Updated: May 16, 2026